Refund policy

We take pride in delivering every order with care and consistency.

While coffee is a perishable product and cannot be returned once shipped, we’ll always make things right when there’s an issue.

If a package is returned because the address was entered incorrectly at checkout, the customer is responsible for the new shipping fee.

When this happens, we’ll contact you with the updated cost and a payment link before resending your order.

Tip: Double-check your address at checkout to avoid delays.

If your order is lost in transit and confirmed by the carrier as “no delivery,” we’ll replace it at no cost to you.

Our goal is simple — you get the coffee you ordered, every time.

Please inspect your order upon arrival.

If anything is damaged, defective, or incorrect, email contact@333Brotherhood.com right away.

We’ll review the issue and send a replacement as soon as possible — no charge, no hassle.

Because coffee is a perishable product, we’re unable to accept returns or issue refunds once an order has shipped.

If your order arrives damaged or incorrect, we’ll gladly replace it.

We do not accept returns on:

Orders that have not yet entered fulfillment can be canceled and refunded in full.

Once an order has been roasted, packed, or shipped, it can no longer be canceled.

We currently ship to addresses within the United States only.

All orders are roasted and fulfilled through our U.S. roasting partner in Temecula, California.

If something isn’t right, we’ll make it right.

Reach us anytime at contact@333Brotherhood.com.

333 Brotherhood

Temecula, CA 92590

Small-batch roasted throughout the week for peak flavor and consistency.